Monday, November 22, 2010
The Joe Morgan Honda dealership ground-breaking last November 17th was one of the top 15 Monroe News Stories of 2009
Today, marks day one of the Hall of Famer's dealership.
David Martin, a 20 year veteran of the new car sales industry was kind enough to show me around the place. Mr. Martin explains that this dealership is much different than any other he has worked in over the past two decades.
"What's so different?" I asked.
"The attention to the customer is much greater. Everything is about the customer and how we can provide the best customer service possible. It's drilled into us during training." said David Martin.
As David showed me around, I could tell that everything is indeed centered around the customer. For example, when you bring your car in for service, you park your car in the service advisors area. You park right next to their desks.
There is a very nice waiting room where you might find Joe Morgan talking to customers.
Best of all Joe Morgan Honda is close to home if you live anywhere near I-75 in SW Ohio. Great cars, great customer service AND maybe you get to see Joe Morgan too.